Swimwear, sale items, and Webkinz are a final sale . No exchanges. No returns. No exceptions.
Cardholder responsible for $35.00 fee for all Chargeback/Retrieval items charged to merchant by bank because of initiating Chargeback/Retrieval for any charge for any reason. A Chargeback/Retrieval is when cardholder files a claim with their issuing bank, for a charge made on their credit card.
There will be a 25% restocking fee for items that are returned for a refund. Items exchanged will not incur a restocking fee, but will incur a reshipping fee. You have 30 days from the date of shipping for returns or exchanges.
Due to the increase in USPS shipping charges beginning May 14, 2007 on abnormal size boxes, there may be shipping fees in addition to what is quoted when placing an order. Ocean Threads will charge cost to ship your order.